Stop ForClosure
A perfect created flow for Grant Application for people living in state of Georgia
Project Type
Website
Start Date
Sept 20, 2024
Team
DanberTech Web Team
Project Status
Project Overview: Website for ForeClosure grant application
Overview:
Project Goals:
Client Challenges/Pain Point:
Lack of Knowledge: Many individuals are unaware of grants or resources available to them when facing foreclosure.
Complex Application Process: The grant application process is often confusing and difficult to navigate without guidance.
Emotional Toll: Users facing foreclosure may be dealing with stress and anxiety, requiring a design that provides support and reassurance.
Digital Accessibility Needs: Ensuring the site is accessible to users of varying digital literacy levels was essential to reach a broad audience effectively.
Our Solution:
Guided Application Process: Created a step-by-step application form divided into clear stages. Each stage provides instructions, example responses, and tips to help users complete the form accurately.
Supportive User Experience: Designed a calming and user-friendly interface with reassuring messaging and support prompts to reduce stress during the application process
Key Metrics:
The following metrics will be measured via the impact and success of the StopForClosure website:
Application Completion Rate: Measured the number of users who successfully completed the grant application process.
User Engagement: Tracked visits, time spent on resource pages, and interaction with educational content.
User Satisfaction: Collected feedback through post-application surveys and support inquiries to assess user satisfaction.
Support Request Volume: Monitored the number and nature of support requests to improve guidance and identify user pain points.
Conclusion:
Client Feedback:
The Estate Website project aims to redefine how users approach real estate by providing a platform that combines advanced functionality with an intuitive, aesthetically pleasing design. Through a user-centered approach, the platform will facilitate smooth transactions, keep users informed, and create a trusted online environment for all real estate needs.
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